Privacy Policy

Last updated: January 21, 2025

Our Commitment to Your Privacy

At Nottifai, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our smart reminder service. We are committed to transparency and giving you control over your data. For additional terms governing your use of the service, please see our Terms of Service.

1. Information We Collect

Personal Information

When you create an account with Nottifai, we collect:

  • Your name and email address
  • Phone number (for SMS and call reminders)
  • Account credentials (encrypted passwords)
  • Profile preferences and settings

Reminder Data

To provide our reminder service, we store:

  • Reminder titles and messages you create
  • Scheduled dates and times for reminders
  • Delivery preferences (call, SMS, email)
  • Recurring reminder patterns

Usage Information

We automatically collect certain information about how you use our service:

  • Device information (type, operating system, browser)
  • IP address and general location
  • Usage patterns and feature interactions
  • Delivery success rates and engagement metrics

2. How We Use Your Information

We use your information solely to provide and improve our reminder service:

  • Service Delivery: Send reminders via your preferred method (call, SMS, email)
  • Account Management: Maintain your account and provide customer support
  • Service Improvement: Analyze usage patterns to enhance our features
  • Communication: Send important service updates and security notifications
  • Legal Compliance: Meet legal obligations and protect against fraud

Message Frequency: Message frequency varies based on your activity and settings and may include multiple reminders per day.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share your data in these limited circumstances:

Service Providers

We work with trusted third-party providers to deliver our services, including telecommunications providers for calls and SMS, and email service providers. These partners are contractually bound to protect your data and use it only for providing our services.

Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Nottifai, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

4. Data Security

We rely on our hosting provider (Railway) to provide secure infrastructure and HTTPS connections. While we take reasonable steps to protect your information, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information. You may also opt out of SMS reminders at any time by replying STOP, and may request assistance by replying HELP.

Access and Portability

Request a copy of your personal data and download your reminder history at any time.

Correction and Updates

Update or correct your personal information through your account settings.

Deletion

Request deletion of your account and associated data, subject to legal retention requirements.

Communication Preferences

Control how and when we contact you, including opting out of marketing communications. For SMS reminders, reply STOP to unsubscribe or HELP for help.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data is retained while your account is active
  • Inactive Accounts: Data is deleted after 2 years of inactivity
  • Reminder History: Completed reminders are kept for 1 year for service improvement
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

7. International Data Transfers

Nottifai operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Nottifai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through our service. Your continued use of Nottifai after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@nottifai.com

Address: Nottifai Privacy Team
1079 W Round Grove Rd #300 #558
Lewisville, TX 75067
United States

Response Time: We aim to respond to all privacy inquiries within 30 days

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