Our Commitment to Your Privacy
At Nottifai, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our smart reminder service. We are committed to transparency and giving you control over your data. For additional terms governing your use of the service, please see our Terms of Service.
1. Information We Collect
Personal Information
When you create an account with Nottifai, we collect:
- Your name and email address
- Phone number (for SMS and call reminders)
- Account credentials (encrypted passwords)
- Profile preferences and settings
Reminder Data
To provide our reminder service, we store:
- Reminder titles and messages you create
- Scheduled dates and times for reminders
- Delivery preferences (call, SMS, email)
- Recurring reminder patterns
Usage Information
We automatically collect certain information about how you use our service:
- Device information (type, operating system, browser)
- IP address and general location
- Usage patterns and feature interactions
- Delivery success rates and engagement metrics
2. How We Use Your Information
We use your information solely to provide and improve our reminder service:
- Service Delivery: Send reminders via your preferred method (call, SMS, email)
- Account Management: Maintain your account and provide customer support
- Service Improvement: Analyze usage patterns to enhance our features
- Communication: Send important service updates and security notifications
- Legal Compliance: Meet legal obligations and protect against fraud
Message Frequency: Message frequency varies based on your activity and settings and may include multiple reminders per day.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share your data in these limited circumstances:
Service Providers
We work with trusted third-party providers to deliver our services, including telecommunications providers for calls and SMS, and email service providers. These partners are contractually bound to protect your data and use it only for providing our services.
Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Nottifai, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
4. Data Security
We rely on our hosting provider (Railway) to provide secure infrastructure and HTTPS connections. While we take reasonable steps to protect your information, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have several rights regarding your personal information. You may also opt out of SMS reminders at any time by replying STOP, and may request assistance by replying HELP.
Access and Portability
Request a copy of your personal data and download your reminder history at any time.
Correction and Updates
Update or correct your personal information through your account settings.
Deletion
Request deletion of your account and associated data, subject to legal retention requirements.
Communication Preferences
Control how and when we contact you, including opting out of marketing communications. For SMS reminders, reply STOP to unsubscribe or HELP for help.
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data is retained while your account is active
- Inactive Accounts: Data is deleted after 2 years of inactivity
- Reminder History: Completed reminders are kept for 1 year for service improvement
- Legal Requirements: Some data may be retained longer to comply with legal obligations
7. International Data Transfers
Nottifai operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
8. Children's Privacy
Nottifai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through our service. Your continued use of Nottifai after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@nottifai.com
Address: Nottifai Privacy Team
1079 W Round Grove Rd #300 #558
Lewisville, TX 75067
United States
Response Time: We aim to respond to all privacy inquiries within 30 days
© 2025 Nottifai. All rights reserved.